Long lasting quality

Parts Factory B.V., located at Beijerinckweg 17, 6827 BN Arnhem, The Netherlands, are responsible for the processing of personal data as explained in this privacy statement.

Contact details:
www.partsfactory.com
Beijerinckweg 17
6827 BN Arnhem
Nederland
+31(0)26 376 05 95
Jurgen Wijnhofen is the Data Protection Officer at Parts Factory B.V. He can be reached at info@partsfactory.com

Personal data we process
Parts Factory B.V. process your personal data because you use our services and/or because you provide us with your services.

Below is an overview of the personal data we process:

• First name and last name
• Sex
• Date of birth
• Place of birth
• Address
• Telephone number
• Email address
• Other personal data you actively provide, for example when creating a profile on this website, in correspondence and by telephone
• Location data
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data we process
Our website and/or service is not intended for or designed to attract users under the age of 16, unless they have permission from their parents or guardian. However, we are unable to verify whether a user is 16 or older. We therefore encourage parents to be involved in the online activities of their children to make sure that no information is collected from a child without parental permission. If you believe we have collected personal information about a minor without parental permission, please contact us at info@partsfactory.com and we will remove any such information.

Purpose and basis for the processing of personal data
Parts Factory B.V. process your personal data for the following purposes:

• Processing your payment
• Sending you our newsletter and/or advertising brochure
• Calling or emailing you if required to perform our services
• Informing you about changes to our services and products
• Delivering goods and services to you
• Parts Factory B.V. analyse your behaviour on the website to improve the website and to tailor our range of products and services to your preferences.
• Parts Factory B.V. also process personal data if we are legally required to do so, such as information we need for tax declaration purposes.

Automated decision-making
Parts Factory B.V. make decisions based on the automated processing of matters that can have significant consequences for individuals. These decisions are made by computer programs or systems, without involving a human being (e.g. a Parts Factory B.V. employee). Parts Factory B.V. use the following computer programs or systems:

We use Google Analytics to transform behavioural patterns into website optimisation. We do this in several ways, including by adding content that matches our customers’ search behaviour.

How long do we keep your personal data?
Parts Factory B.V. do not keep your personal data longer than is strictly necessary to serve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:

We keep customer data such as payment details, address, and names for seven (7) years for tax/legal reasons.

Sharing of personal data with third parties
Parts Factory B.V. will not sell your data to third parties and will only share these data with third parties if necessary for the performance of our legal obligations or for the performance of the agreement entered into between you and us. We have entered into a data processing agreement with data processors to process your data on our behalf to ensure the same level of security and confidentiality of your data. Parts Factory B.V. continue to be responsible for these processing operations.

Cookies, or similar technologies, that we use
Parts Factory B.V. use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Parts Factory B.V. use cookies with a technical functionality only.  These cookies are used to remember your preferred settings and ensure the performance of our website. These cookies are also used to improve the performance of and to optimise our website. We place cookies to track your surfing habits so that we can provide customised content and advertising.

We informed you of these cookies and asked for your permission to use them when you first visited the website.

You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete previously stored cookies through your browser settings.

For more information, see https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify, or delete data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the processing of your data or to object to the processing of your personal data by Parts Factory B.V. and you have the right to the portability of your data. Simply send us a request to have us send you or another organisation indicated by you any personal data we have about you in a computer file.

To request access to or the correction, removal, or transfer of your personal data or the withdrawal of your consent or objection to the processing of your personal data, send an email to info@partsfactory.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your identity document along with the request. Make sure to blacken the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number to protect your privacy. We will respond to your request as soon as possible but no later than within four weeks.

Parts Factory B.V. also note that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority at https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we protect personal data
Parts Factory B.V. take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised changes. If you believe that your data are not adequately secured or that there are indications of misuse, please contact our customer service or send an email to info@partsfactory.com.